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Marks And Morgan Jewelers - Put down by your own enployee

Your employee from your Governors Square store had nothing good to say about working with you. She says she works for below minimum wage and she is planing to quit working there if Kohl's hires her. Her last name is Hernandez.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1117839
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Marks And Morgan Jewelers Account Review

They call every month saying I need to pay my bill when they are taking it out automatically so I end up paying twice. Also their website was mess up and they close my account with out any notice
3.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#967998
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At the time we opened our account, we had not difficulty with the payments. However, about two years after opening the account, we experienced serious medical issues, and our living arrangements changed (unemployed child and family moved in increasing household from...
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2.0
I liked
  • Store manager
I didn't like
  • Dealing with accounts payable and or customer service
  • Failure to work with the client
#953806
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Have been trying to contact a supervisor..was married last Saturday with no help from your employees who told my husband not once but twice that they had a ring coming he had picked only to find out twice they didn't know what they were doing and that the second ring...
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#878932
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Marks And Morgan Jewelers Wedding Ring Review

I took my engraved wedding set in to get sized up. For 2 1/2 months they kept messing my rings up....loosing diamonds, loose settings, scratches, & refusing to re-engrave. It has been a nightmare. I will never go there again.
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Website
#785179
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Shady business, no working security cameras. I'm an active duty military and was home from a tour overseas and came there to purchase two pair of earrings. The transaction went smoothly. I returned a pair because one of the diamonds came out and to get the other pair...
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Anonymous
Anonymous

No contact or resolution as of yet

#781393
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I was just wanted people to know how disappointed me and my husband are with Marks and Morgan. We bought a wedding ring for our 30th anniversary on August 5 2015 and in a week a diamond fell out so we took it back and they order another ( but didn't get to wear it on...
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#764706
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Marks And Morgan Jewelers Charm Review

I will never shop there again I purchased a charm for my chain the bale was too small the salesman forced the bale on my chain I got it home and the bale broke. I ordered the charm out of the catalog and was told if the bale was too small they would get one to fix it now they are saying I had to pay more.
1.0
Details
Customer service
Delivery Service
Product or Service Quality
Website
#740356
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Marks And Morgan Jewelers Watch Review

I took my watch in to get a battery and they talked me in to paying 19.95 extra for a lifetime warranty On battery and it went bad and they would not give me a new own.consumer rip off
1.7
Details
Diversity of Products or Services
Product or Service Quality
Warranty
#706863
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We had a great financing deal, so we set up auto pay. Then we got a letter in the mail saying that we were going to be sent to the creditors for lack of payment. We called and they said they tried to take the payment but the funds were not available. That alone...
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#704872
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